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Coronavirus and accessing support

Crime, whenever it happens, can make you feel isolated. During this challenging time, Victim Support's message is clear: our specialist support services are still open and we are here for you whenever you need us.
Our local services are running and you can contact us on 0300 303 1976. Our free and confidential Supportline (08 08 16 89 111) and live chat services also remain open 24/7.
If you aren't ready, or don't want to speak to someone our secure self-help platform (My Support Space) and our website contain support resources, information and advice.
If you need us, please get in touch.

We recognise that as a victim of crime, this can have an added effect on how people are coping at the present time. 

There are a number of pages which give general information and advice about dealing with feelings at this time including the NHS www.nhs.uk/conditions/coronavirus-covid-19/ and Mind www.mind.org.uk/information-support/coronavirus/coronavirus-and-your-wellbeing/.

We know that facing a lockdown situation can have an impact on relationships but particularly on those which are violent, coercive or controlling.  There are services which can help and we have detailed these below.

We are also aware that instances of fraud and cybercrime may rise as more people are buying online and using online services.  If you suspect you have been a victim of fraud please contact your local police force and report to Action Fraud www.actionfraud.police.uk/

Our services are still running as normal and you can contact Victim Support Humber and South Yorkshire on 0300 303 1976 if you have been affected by, or are worried about, crime or contact your case worker direct.

As at any other time, if you need to contact the police in a non-emergency, dial 101.
If you need the emergency services urgently, dial 999.

As a charity, we raise money throughout the year from different events to help to run our services.  As many events are cancelled we will see a reduction in our fundraising.  If you can help at all, please donate to us using the ‘donate’ button or see our Getting Involved section.


Victim Support guidance for those living with domestic abuse and coercive control during the coronavirus outbreak


Barnsley -
Barnsley council updates www.barnsley.gov.uk/services/health-and-wellbeing/covid-19-coronavirus-advice-and-guidance/
Barnsley domestic abuse services www.idas.org.uk
Barnsley food bank information www.barnsley.foodbank.org.uk/2020/03/24/covid-19/

Rotherham –
Rotherham council updates www.rotherham.gov.uk/coronavirus
Rotherham domestic abuse services – www.rotherhamrise.org.uk
Rotherham food bank information – www.rotherham.foodbank.org.uk/

Sheffield –
Sheffield council updates www.sheffield.gov.uk/home/your-city-council/coronavirus
Sheffield domestic abuse services www.sheffielddact.org.uk
Sheffield food bank information www.sheffieldfoodbank.org.uk/food-bank-list/

Doncaster –
Doncaster council updates www.doncaster.gov.uk/services/health-wellbeing/coronavirus-covid-19
Doncaster domestic abuse services  www.doncaster.gov.uk/services/crime-anti-social-behaviour-nuisance/domestic-abuse-2
Doncaster food bank information www.doncaster.foodbank.org.uk/  www.doncaster.gov.uk/services/adult-social-care/open-data-food-bank

Hull -
Hull council updates www.hull.gov.uk
Hull domestic abuse services www.hulldap.co.uk

North Lincolnshire -
North Lincs council www.northlincs.gov.uk
North Lincs domestic abuse services www.thebluedoor.org/

North East Lincolnshire

NE Lincs council www.nelincs.gov.uk/
NE Lincs domestic abuse services www.thebluedoor.org/

East Riding

East Riding council www.eastriding.gov.uk/
East Riding domestic abuse services www.eastriding.gov.uk/living/crime-and-community-safety/domestic-violence/domestic-violence-adult-services/

See Downloads section below for list of food banks in Humberside and poster for domestic abuse services


Further information:




Many people are supporting their communities during the outbreak by doing some amazing work volunteering to make sure that those people who are most vulnerable are getting the help they need. We've put some tips together for individuals and community groups to help protect themselves and the people they are helping from fraudsters. Click on the links below to view the leaflets.


Action Fraud are also providing information and advice on their social media pages to help protect people from coronavirus related fraud. You can follow them on:

Twitter: @actionfrauduk

Facebook: Action Fraud

Website: www.actionfraud.org.uk


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