Legacy Independent Funeral Directors investigation

Humberside Police response

There is an ongoing Humberside Police investigation in relation to Legacy Independent Funeral Directors and anyone with information for the police who hasn’t already done so, should call the police incident number or visit Humberside Police’s portal https://mipp.police.uk/operation/16HQ23M38-PO1

Please refrain from calling again if you have already called or sent information on the portal.

Humberside Police will publish any new information on the news section of their website https://www.humberside.police.uk/news/humberside/news/ and encourage people to read information contained there rather than news on social media or in the press for factual information.

Update: A new support line has been established for anyone with any concerns or who has been affected following the launch of a police investigation into Legacy Funeral Directors in Hull and the East Riding of Yorkshire.

From 4pm on Thursday, 28 March, Victim Support, a specialist, independent charity, will open a helpline and support service, to support those affected. Anyone who feels they need to speak to someone and talk through their concerns to please get in touch on 0808 281 1136. For more information on the helpline and support service visit: New support line Legacy Funeral Directors | Humberside Police

Dealing with the media

The media may contact you, if you are involved in this or similar high profile police investigations. It is important that the decision about whether to speak to the media is yours and should be an informed choice. There is more information available about dealing with the media and some things to think about if you are planning to speak to them. https://www.victimsupport.org.uk/help-and-support/coping-crime/dealing-with-the-media/

Help available

My Support Space

My Support Space is an online resource to help you manage the impact crime has had on you. It includes interactive guides that contain videos, information, tips and activities as well as an online diary.

You are in control of your account so you can decide what you want to complete and when. You’ll have to register for an account so the information is personalised to you, and so you can save your progress. It’s free, secure and confidential.

My Support Space is also available for friends, family members, colleagues or other supporters of victims of crime. There are separate guides that have been specifically designed to help those supporting someone after they’ve experienced crime.

Link: www.mysupportspace.org.uk

Please note: It is only suitable for those aged 16 years old and over.

Sample guides


• My Support Space: Difficult emotions guide

How making small changes can often improve your mood, along with ways to improve your self-esteem and tips on how to manage feelings like anger and anxiety.

Resilience and coping

• My Support Space: Coping strategies guide

A guide with self-reflection and planning exercises to help you cope in the short term.

Rights and justice system

• My Support Space: Your rights as a victim guide

This guide explains what you’re entitled to as a victim or witness of crime. It also explains what you can expect from agencies in the criminal justice system.

• My Support Space: The justice system guide

Navigating the criminal justice system can be overwhelming. This guide outlines all the agencies involved and your legal rights as a victim. It also covers the police investigation, the process of going to court, the verdict and more.


• My Support Space: Sleep guide

Tips and techniques you can try to get a better night’s sleep.

Talking about crime

• My Support Space: Talking to others after crime guide

This guide has suggestions for how you can talk to someone close to you about what’s happened. It has tips on how to tell them about what you've been through, the impact it’s having on you, and what they can do to help.


• My Support Space: Trauma guide

A guide that looks at why people respond in different ways after trauma. It has self-reflection and planning exercises to help you cope in the short term.


• My Support Space: Wellbeing guide

This guide has practical steps you can take to help improve your emotional wellbeing and quality of life after experiencing crime or a traumatic event.

• My Support Space: Mental health resources guide

If your mental health has been affected after experiencing crime, this guide contains advice on the mental health resources available to you, and the different types of support you can access.


• My Support Space: Dealing with the media guide

Information on dealing with the media such as who you can talk to for advice. It also explains the potential benefits and drawbacks of speaking to the press.


SilverCloud is a safe and secure online space offering personalised programmes, including Depression and Anxiety, Sleep, Stress and Resilience.

It is not specific to crime but has a therapeutic approach to issues which many people find useful. You’ll take a short questionnaire and the site will suggest programmes which you might find useful.

You will have to register for a free account so the information is personalised to you, and so that you can save your progress.

Link: https://vs.silvercloudhealth.com/signup/

Other services available

You can access other services available in Humberside by using the ‘select support’ option on our home page.

You may find it useful to take a look at how to access local mental health and bereavement services https://humbersouthyorks.victimsupport.org.uk/mental-health-counselling-and-bereavement/

Children and young people

We know that the impact of this investigation may bring up different emotions for children and young people about the loss they suffered but also about crime and the impact of that.

There are some helpful guides on My Support Space that gives tips about speaking to children and young people and our ‘select support’ section gives details of other organisations that can provide general support.

Young Minds


Hope Again

Winston’s Wish

Talk Grief

Hide page